Privacy Policy
At Around Delhi, accessible at https://www.arounddelhi.net/, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our travel-related information and services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
You can browse Around Delhi without providing personal information. However, when you contact us, submit an enquiry, request travel information, or use any booking-related service available on our website, we may collect the following information:
Personal Information: Your name, email address, phone number, and other contact details you voluntarily provide.
Travel Information: Your travel preferences, destination interests, planned travel dates, group size, and other details relevant to your enquiry.
Technical Information: Your IP address, browser type, device information, pages visited, referring website, and general website usage data.
Communication Information: Information you share through contact forms, email, or other communication channels available on our website.
We collect only the information reasonably required to respond to enquiries, improve our website, and provide relevant services.
2. How We Use Your Information
Around Delhi may use the information collected for the following purposes:
To respond to your enquiries and requests for information; provide information about destinations, travel packages, hotels, resorts, sightseeing, and related services; and connect you with relevant travel or hospitality service providers when necessary for your enquiry.
We may also use your information to improve website content, navigation, performance, and user experience; analyse website traffic; communicate updates related to your enquiry; send promotional communications where permitted by applicable law; detect fraudulent activity; maintain website security; and comply with legal obligations.
3. Cookies and Tracking Technologies
Around Delhi may use cookies and similar technologies to improve your browsing experience, understand visitor behaviour, remember preferences, and analyse website performance.
Cookies are small text files stored on your device by your browser. You can manage, block, or delete cookies through your browser settings. Disabling certain cookies may affect some website features.
If third-party analytics or advertising services are used on our website, those providers may use cookies, pixels, or similar technologies to collect information about your interactions with our website and other websites, subject to their own privacy policies and applicable settings.
4. Third-Party Advertising and Analytics
We may use third-party service providers for website analytics, performance measurement, and advertising, including services provided by companies such as Google.
These providers may collect non-personal or pseudonymous information, such as pages visited, browser information, and interactions with advertisements, using cookies or similar technologies.
Such providers may use this information to measure advertising effectiveness, understand audience interests, and display relevant advertisements, subject to their policies and applicable law. Please review the privacy policies and advertising controls offered by the respective providers to understand your choices.
5. Sharing of Personal Information
Around Delhi does not sell or rent your personal information to third parties. We may share relevant information in the following circumstances:
Service Providers: With travel agents, hotels, resorts, tour operators, transport providers, or other relevant service providers when necessary to fulfil a request or facilitate a service.
Website and Technical Partners: With hosting providers, analytics services, security providers, and other vendors who help us operate and maintain our website.
Legal Requirements: When disclosure is required by law, a court order, a regulatory authority, or another lawful process.
Security and Fraud Prevention: When reasonably necessary to investigate suspected fraud, protect users, or safeguard our website and business.
With Your Consent: When you have authorised us to share your information for a specific purpose.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
6. Payments and Financial Information
If a booking or payment facility is available through Around Delhi or a third-party service provider, payment information may be processed by the relevant payment gateway, bank, or booking provider.
Around Delhi does not ask you to share full payment card details through ordinary contact forms or email. Payment information should be submitted only through a secure and authorised payment channel.
Any payment information processed by a third-party provider will be subject to that provider's applicable terms and privacy policy.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, respond to enquiries, maintain relevant business records, resolve disputes, or comply with applicable legal requirements.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable law.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete information, request deletion where legally applicable, withdraw consent for certain uses of your information, opt out of promotional emails, and manage cookies through your browser settings.
To exercise an applicable privacy right, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
10. Third-Party Websites
Our website may contain links to third-party websites, including travel service providers, hotel websites, booking platforms, or other useful resources.
We do not control the privacy practices, content, or security of these external websites. Visiting a third-party website is subject to its own terms and privacy policy. We encourage you to review those policies before sharing personal information.
11. Children's Privacy
Around Delhi is intended for a general audience and is not knowingly designed to collect personal information directly from children without appropriate authorisation where required by law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, or applicable legal requirements.
Any changes will be published on this page along with the revised Last Updated date. We encourage visitors to review this page periodically.
